Before diving into the design process, extensive research was conducted to understand user needs and pain points. Surveys, interviews, and usability tests were conducted to gather insights into user preferences and behaviors when ordering parts.
1. Searching methods accessibility:
• Limited ways to contact the seller.
• inconvenience between buyer and seller when ordering parts.
2. Ordering Proceses Complexity:
• take a trip with heavy traffic to search a parts in stores one after one take too much time.
3. Seller Inventory knowledge:
• Buyers Traveling from KSA, Qatar, Bahrine, Kuwait, Oman to UAE without knowing if part is available or no, is anxiety trip.
• Car buyer from actions hesitant between biding on this car or go to sellers and checks if parts is available.
4. User Experience Needs:
• Demand for intuitive and user-friendly interfaces.
• Requirement for seamless navigation and accessibility features.
This analysis compares Sajaa App features with those of its competitors, such as Dubizzle, Souq . Key features include in-app checking fitments of parts by entering your car year and model, delivery methods, and payment methods.
The user persona section provides concise profiles of typical Auctioneers and cars owners in GCC , offering insights into their demographics, lifestyle, preferences, and pain points related to ordering process. These personas serve as valuable tools for informing product development and ensuring that Sajaa Parts app effectively meets the diverse needs of its target audience.